Privacy Policy

This Privacy Policy explains how Prime Bridge ("we", "us", "our") collects, uses, and protects personal data when you visit our website or engage our services. We are the data controller for the personal data described here.

1. Data we collect

We collect:

• Information you give us — such as your name, email address, phone number, company details, and the content of your messages when you contact us, request a quote, or become a client.
• Billing information — payment is handled by our payment processor, Stripe. We receive limited transaction details (such as confirmation of payment) but we do not collect or store your full card details.
• Information collected automatically — such as your IP address, browser and device type, pages viewed, and how you use our site, collected through cookies and similar technologies and analytics tools.

2. How we use your data

We use personal data to:

• respond to your enquiries and provide quotes;
• deliver, manage, and invoice our services;
• operate, secure, and improve our website;
• send service-related communications and, where permitted, occasional updates you can opt out of;
• comply with our legal and accounting obligations.

3. Legal bases

Where the GDPR applies, we rely on: performance of a contract (to deliver our services), your consent (for example, non-essential cookies and marketing), our legitimate interests (to run and improve our business securely), and compliance with legal obligations (such as accounting).

4. Sharing your data

We share data only as needed with:

• service providers who help us operate — including our payment processor (Stripe), website hosting, email, and analytics providers, acting on our instructions;
• authorities or advisers where required by law.

We do not sell your personal data.

5. International transfers

Some providers may process data outside your country. Where they do, we rely on appropriate safeguards (such as the European Commission's standard contractual clauses) where required.

6. Cookies

Our website uses cookies and similar technologies to function, remember preferences, and measure usage. You can control cookies through your browser settings and, where shown, our cookie banner. Blocking some cookies may affect how the site works.

7. Data retention

We keep personal data only as long as needed for the purposes above, including to meet legal, accounting, and reporting requirements, after which it is deleted or anonymized.

8. Your rights

Depending on your location, you may have the right to access, correct, delete, or receive a copy of your personal data, to object to or restrict certain processing, and to withdraw consent. Where the GDPR applies, you may also lodge a complaint with your local data protection authority. To exercise your rights, contact us at contact@primebridgeshop.com.

9. Security

We take reasonable technical and organizational measures to protect personal data. No method of transmission or storage is completely secure, but we work to protect your information and use reputable providers.

10. Children

Our services are intended for businesses and are not directed at children. We do not knowingly collect data from children.

11. Changes

We may update this policy from time to time. The current version is always available on our website, with the "last updated" date shown above.

12. Contact

For any privacy question or request: contact@primebridgeshop.com. Our full legal identity and address are on our Legal Notice page.